Frequently Asked Questions

Yes, we ship Australia-wide! However, we can only offer automatic shipping rates for metro locations. Please contact us for shipping quotes to regional areas so we can help you complete your order.

Many factors including your location and your order could impact delivery times, but we will provide tracking information on completion of your order. If timing is critical, please contact us before completing your order.

We always aim to ensure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us at support@hospodirect.com.au and we’ll take you through the process.